> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Fix blurry or low-resolution displays on high-DP (OLED/4K) laptops when using Remote Desktop

### Optimize Remote Desktop for OLED & 4K Displays


|| If your Remote Desktop session looks blurry, pixelated, or low resolution on a high-DPI OLED or 4K laptop, this guide will help you configure Remote Desktop properly for a sharp and clear display.


### Troubleshooting 
### 
* Still blurry?
* Black bars on screen?
* Text too small?
* Resolution not changing?

### 1. Open Remote Desktop

* Press Windows + R on your keyboard.
* Type mstsc and press Enter.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_1r4nwrj.png)

### 2. Show Advanced Options

### 
* Click Show Options in the bottom-left corner.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_1foy69h.png)

### 3. Open the Display Tab

### 
* Select the Display tab.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_1u14894.png)

### 4 . Set the Highest Resolution

### 
* Move the Display Configuration slider all the way to the right.
* Enable Use all my monitors for the remote session (optional).


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_10ovvnh.png)

### 5. Optimize Performance Settings

### 
* Open the Experience tab.
* Uncheck Persistent bitmap caching.
* Enable Reconnect if the connection is dropped.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_7f4rej.png)

### 6. Connect Using the New Settings

### 
* Click Connect.
* Log in to your remote machine.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_z4c6og.png)

### 7. Verify Windows Display Scaling

### 
* Open Settings - System - Display.
* Set Scale to the recommended value (typically 150% or 200%).
* Verify that your display resolution is set to the native resolution of your screen.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_6xi7t5.png)


|| Remote desktop session with dashboard view



![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_1k56nsd.png)