Question 1

How to connect to VPS from Windows

Accepted Answer

| You can remotely connect to your VPS from almost any device, including desktops, laptops, tablets, and smartphones. We recommend using Microsoft's RDC(Remote Desktop Connection) which is free and works on all major operating systems: Windows, Mac OS, iOS, and Android.

All Windows versions have a built-in Remote Desktop Connection app. To open it, click Start, search for Remote Desktop Connection, and then select it

![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_1en6ygd.png =611xauto)

Under Computer, enter the IP address you received in the email titled "New VPS information".

Click Show Options
Under User name enter the username that was sent you in the same email as above (administrator)

Check the Allow me to save credentials box if you want to save your credentials, so you won’t need to enter the password each time you connect to VPS

Click on Connect
Enter the password included in the email (You can copy it and paste, Ctrl+C and Ctrl+V)

In case you skipped step 5, you’ll have another chance to save the credentials for future connections by checking ***Re

Question 2

What Are the System Requirements for Running NinjaTrader 8.1?

Accepted Answer

| Below are the system requirements needed to run NinjaTrader 8.1 effectively.

${color}#f5ab7a System Requirements

Operating System: Windows Server 2016 or Windows 8.1
Processor (CPU): 1 cores, 2.5 GHz
Memory (RAM): 2GB
Storage: 1GB of free disk space for installation. Additional space required for historical market data.
Network: 10 Mbps download / 5 Mbps upload (for basic order execution and a chart)
GPU: No dedicated GPU needed; NT8 can operate with Microsoft WARP for software-based DirectX 10 rendering on the CPU.

${color}#0cb03e System Requirements

Operating System: Windows Server 2022 or Windows 10 Pro
Processor (CPU): 4 cores, 3.5 GHz or higher
Memory (RAM): 16GB or higher
Storage: Over 50GB of free space for installation and to store historical market data, indicators, and strategies.
Network: Over 100Mbps download / 50Mbps upload (for smooth trading with multiple charts, indicators, and live data feeds)
GPU: A dedicated GPU is only needed for third-party indicators or tools that use GPU acceleration. NinjaTrader 8 itself does not require a GPU

CPU

TradingVPS uses AMD Ryzen 9 7950X dedicated cores clocked at 4.5 GHz+, delivering top-tier single- and multi-threaded performance—ideal for NT8. Its advanced architecture, high clock speeds, and superior IPC ensure exceptional real-world results for trading and analytical tasks.

RAM & Storage

Trading

Question 3

TradingView – How to clear cache

Accepted Answer

| If TradingView is running slowly, getting stuck on “Loading Data,” or not displaying charts properly- the issue might be caused by stored cache or cookies. Over time, these can accumulate and interfere with the platform’s performance. This guide will walk you through the simple steps to clear your cache and cookies—often the quickest fix for restoring smooth functionality in TradingView.

Browser (Web App)

Open TradingView in a browser you’ve been using it in (in our case Chrome), then go to Site Settings:

Click on Delete Data:

You will receive the notification that you’ll be signed out and that the cached files will be deleted. Select Delete to confirm:

App Version

Search Windows for "Apps", then open Add or remove programs:

In the list of installed programs- find TradingView and choose Advanced Options:

You will th

Question 4

How to install Ninjatrader 8 desktop application on VPS

Accepted Answer

| Ninjatrader 8.1.6 comes pre-installed on TradingVPS.

Open the browser and search for ninjatrader, And click on ninjatrader.

Click Open Account Or get started.

Click on Sign up with Email Address.

Confirm your email address.

Click on Create User with username and password.

Login with username and password.

After logging in, on the Get Started page, click Additional Options. Then, select Import License Key.

Click on Import.

Insert the license key and click Import.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/4

Question 5

How to Control(Start, Stop, Reboot, Renew) VPS from the portal

Accepted Answer

| The following instructions detail the process to reboot, stop and start your VPS

Log in to your client portal using the email and password you registered with.

Select your VPS to control

On the dashboard, under Your Active Products/Services, click the Manage button of the VPS

Start, Stop, Reboot, Renew VPS

"Start" means turning on the virtual server, making it operational and accessible over the network. It powers up the VPS so it can perform its functions.
"Reboot" is like restarting a physical computer. The VPS shuts down briefly and then restarts, clearing temporary issues and ensuring all software runs smoothly. This is often done to fix minor problems or apply updates. During reboot, the server is unavailable—usually under 10 seconds for a VPS and up to 3 minutes for a dedicated server.
"Stop" means shutting down the virtual server, turning off the VPS and freeing its resources. This causes downtime until you start it again. Stopping the server doesn’t pause your subscription, as the hardware remains allocated to your VPS.
"Renew Service" means prepaying for the next service period for peace of mind.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f30

Question 6

How to Change the VPS password from the portal

Accepted Answer

|| Important: VPS password is your first defense. Use at least 10 characters with uppercase and lowercase letters, numbers, and symbols.

You can change the VPS password from client portal easily.

Log in to your client portal using the email and password you registered with.

Select your VPS

On the dashboard, click the Manage button of the VPS

Click Change Password

![](https://storage.crisp.chat/users/helpdesk/website/-/5/4/1/3/5413a8a0321f3000/image_tjttsa.png =400xauto)

Enter and confirm your new password

Click Save Changes button

||| Please remember your new password. For security, our support team also don't know your new password. If you forget it, we will need to reset your VPS to restore access.

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